Policies


PROCESSING

Ship times will vary. If you are buying items from that are ready to ship then they mail out within 1-3 days. Items that are made to order will usually ship in 3-7 business days. Please allow additional time for the post office to deliver. Generally that's an additional 2-5 days. Special collections are often made to order and ship in 3-6 weeks. Products with these time frames will be noted in the product description. 

 REFUNDS / EXCHANGES

We are happy to work with you on exchanges and returns if contacted within 5 business days of receiving your goods. Buyer is responsible for return shipping costs. All goods must be unworn and unwashed upon return and with all original packaging and tags. Once goods are returned to us they will be inspected for wear and washing and then a refund or exchange will be made less the cost of shipping.

Many items are made in very small batches so an exchange for the same item may not always be possible. Items that are custom made upon request cannot be returned. 

Please contact us at hello@bumbelou.com to request an exchange or refund.

CUSTOMS AND IMPORT TAX
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. All items are made in and ship from the USA.
AFFILIATE LINKS
Bumbelou, LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. We only share things we truly love and think you will also!

 

Thanks for supporting my shop!